Terms of Service

Last Updated: June 19, 2026

Welcome to Tidespan Softworks LTD. (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website located at www.tidespan.com (and all associated subdomains) along with any services, software, or products provided by us (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

1. Acceptable Use & Security

You agree to use our website and Services only for lawful purposes. You are strictly prohibited from:

• Using any automated system, including bots, spiders, scrapers, or offline readers, to access or manipulate the website.
• Engaging in activity that causes excessive traffic spikes, denial-of-service (DDoS) attacks, or otherwise disrupts our infrastructure performance.
• Attempting to probe, scan, or test the vulnerability of our systems or networks, or breach any security or authentication measures.
• Using our contact methods or infrastructure to distribute spam, malware, or unsolicited commercial content.

We actively monitor network patterns and server traffic. We reserve the right, in our sole discretion, to block IP addresses, ASNs, or regions exhibiting suspicious or malicious behavior without prior notice.

2. Billing, Payments, and Third-Party Platforms

If you purchase services or products from Tidespan Softworks LTD., the following terms apply:

• Invoices: Invoices are generated via third-party systems (such as Invoice Ninja). You are responsible for reviewing invoice details and completing payments through the authorized channels provided.
• Payment Processing: All payments are processed securely via third-party payment processors. We do not store or process your credit card or sensitive financial information directly.
• Errors & Fraud: Tidespan Softworks LTD. is not liable for transaction processing failures, clearing delays, or fraudulent charges occurring on or through third-party financial networks.

3. Intellectual Property

All content, branding, logos, graphics, source code, software, and underlying materials on this website are the exclusive property of Tidespan Softworks LTD. or its licensors and are protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of our intellectual property without explicit written authorization from us.

4. Limitation of Liability

To the maximum extent permitted by applicable law, Tidespan Softworks LTD., its directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, use, goodwill, or other intangible losses resulting from your access to or inability to access the Services.
• Any conduct, content, or malicious payloads delivered by third parties on our website.
• Interruption of service, server downtime, database breaches, or technical anomalies beyond our reasonable control.

5. Disclaimers of Warranties

Our website and Services are provided on an "AS IS" and "AS AVAILABLE" basis. Tidespan Softworks LTD. makes no explicit or implied warranties regarding the website's uninterrupted availability, accuracy, or freedom from defects, viruses, or harmful components.

6. Governing Law & Jurisdiction

These Terms and any disputes arising out of or relating to your use of the website or Services shall be governed by and construed in accordance with the laws of Canada and the laws of the province in which Tidespan Softworks LTD. is registered, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located within our province of registration to resolve any legal matters.

7. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will become effective immediately upon the posting of the updated version with a revised "Last Updated" date. Your continued use of our website or Services following these changes signifies your explicit agreement to the revised Terms.

8. Contact Information

For any questions or clarification regarding these Terms of Service, please contact us at: it@tidespan.com